Any difficult situation gives birth to innovation. In late 2006 we were given our first RF welding project to seal a complex medical balloon. Having no RF experience and only specializing in automation systems we contacted a few RF welding system suppliers in the US and Europe. In the initial meetings with various suppliers we were given the promises and "no problem" familiar terms. Throughout the entire development time we could not get any sufficient information from the suppliers, it was like a secret mission, even basic theory of operations was given in bits and pieces. By the time we were ready to seal suddenly the easy project became a nightmare; the process arced every 10th cycle and we had to send the dies back to the supplier we had chosen to work with at the time. They promissed to make the process work before we could purchase the system. Weeks went by and finally after calling 100 times to get feedback they replied that they are not interested in the project. No support whatsoever, no sorry, yet our commitment to our customer was carved on a stone.
We then had to start all over, at first we contacted one the best RF Generator manufacturers in Germany and they refused to sell us anything due to the fact that we shared the same customer base and that we were considered a competitor, we than had to conduct more search in RF industry and finally we found a company that had patented Solid State technology who claimed to have most efficient process in RF sealing and forming. We contacted the company and sent the samples and after getting their commitment we designed and built an RF press and sent it with the dies for testing. 3 days later we got a call to fly and see the process. When we saw the process working, we just could not believe it. The RF sealer worked like a champ, no arcs, no variations, and seal looked just perfect. We were very happy with the results and thankful that they could help us on such a short notice. The rest was a history we finished our first RF rotary sealer and delivered to our customer's site. After completing the first project we saw a great oportunity to help customers in need that were in a similar situation.
Since then we have spent lots of hours in studying and analyzing old RF welding process problems and customer issues and by combining our extensive experience in automation and knowledge inherited from our colleagues in the High Frequency field, we have been able to design and manufacture state-of-the-art RF welding systems, that allow us to solve a most inconsistency and arcing problems in the industry.
By bringing science into play, we've been able to give our customers a solid process consistency in day-to-day operations.
We do not use the term "Black Magic" anymore since we can explain and show our customers how things work, which is rather the opposite of our cometitors in the RF sealing industry. By training our customers on ONEX RF systems we've been able to eliminate the need of constant tweaking, "Trial & Errors" or dependency on external resources (the so called "RF Experts") to make the process work.
ONEX RF prides itself on using quantitative analysis and statistical process controls to deliver repeatable and reliable process helping our customers make the best RF seal each time, every time.