Customer Requirement:

Customer had purchased a tip forming system and dies but could not validate the process. After six months of back and forth, they were not able to resolve the inconsistency and bond issues. We met the customer at the Expo and invited them to ONEX and demonstrated our capabilities. It did not take long to hear back from them. They told us that if we can develop a die and do a POP, they will buy the system. This was after they had already purchased two other systems and the project was late by 3 months.

ONEX RF Solution:

We requested the samples and drawings and built the 1st die in 2 weeks. After several days, we were producing good samples. After reviewing the initial samples, we worked with them to modify the design and manufactured another set of dies and mandrels. We gave our customer the perfect process they were not able to achieve for months. 

 We then created the DOE IQ documents and helped the customer with the installation. 

Customer Issue:

The current system was old and required long hours to change the setup and tune the coil to get good results. The setup required water cooling and would leak from time to time, causing contamination issues.

Our Solution:

One beautiful morning our customer contacted us with intense pressure in her voice and said we need a system capable of making the parts in one month, can you help? In LESS than 2 weeks we were able to make the die and samples for review. Customer liked the results and purchased a system with a promise that we would do the DOE run samples and they would perform all the inspection and documentation. 

 We then created the DOE IQ documents and helped the customer with the installation.